Please use the email below for customer service (technical support), questions about the Hidradenitis Suppurative program, comments, suggestions, constructive criticism, praise, testimonials or success stories. If you have already purchased the Hidradenitis E-book and you are e-mailing for technical assistance with an order, ALWAYS include your clickbank order number, your full name and date of your purchase for fastest service. Please note that due to the demand for her time and the amount of email she receives, Kristie cannot respond personally to all email she receives. However, our customer support team is standing by to assist you 24-7. If you have a customer service question or a specific question about the Hidradenitis program, someone from our customer service team will get back to you within 24 hours (and usually much sooner).
If you haven't received the welcome email or download instructions within 5 minutes of your subscription please check your spam or bulk folder. (As the amount of spam is increasing every day the spam filters sometimes block legitimate emails.) If the welcome or download messages are NOT found in your spam or bulk folder, then our messages must have bounced or filtered on their way to your mailbox. To solve the problem: pls contact us using a different email account than the one you have used during your purchase.
2) AOL, Yahoo, Btinternet, Hotmail and ALL Free Email Accounts Users:
AOL, Yahoo, Btinternet, Hotmail and several other free email accounts oftenfilter or bounce legitimate emails. There is also a significant delay in receiving emails when using AOL, Yahoo, Btinternet, Hotmail and several other free email accounts.
If you haven't received a reply from us in 24 hours or if you are a customer and haven't received your welcome or download instructions message, especially if you're using AOL, Yahoo, Btinternet, Hotmail or several other free email accounts, then our message must have bounced orfiltered on its way to your mailbox.
To solve the problem: pls send us your message again using a differentemail account.
Kristie Amsdell and the Hidradenitis Suppurative Customer Service Team